Privacy Policy

1. Introduction

Welcome to Golden Tower Hotel. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and address when you make a reservation or create an account.
• Booking Information: Check-in/check-out dates, room preferences, and special requests.
• Payment Information: Mobile money details processed securely through our payment provider.
• Usage Data: Information about how you use our website and services.

3. How We Use Your Information

We use your information to:

• Process and manage your reservations
• Communicate with you about your booking
• Send booking confirmations and updates via SMS
• Improve our services and customer experience
• Comply with legal obligations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: